We are unable to refund for the following reasons:
Slight variations: The colors and the material shown on the approval form may differ slightly from the
actual colors, shade, and texture. Whilst we take the utmost care to ensure that product descriptions
and particularly colors are accurate, we cannot be held liable for any slight variations that may occur.
Late / delayed delivery: Refunds are not applicable to delayed deliveries. If the consignment does not
arrive to you within 7 working days after being shipped by express shipment, you may ask us for the
order tracking code. However, in events where the consignment is not dispatched to the provided
address for delivery, we will make and dispatch your order again at NO COST.
Damage to items caused by the customer: If the ordered product is damaged in any way from your end
or worn, and returned then that individual is not entitled to any refund.
All custom-made, sales item(s) and special discounted item(s) are: